TERMS & CONDITIONS

• Price Quote: All quotes are valid for 7 days. Bookings are on a first come, first serve basis.

• Booking Minimum: On-location services require a minimum balance of $250 for makeup or $500 for makeup & hair. In-studio services do not have a minimum. Bride-only options are available.

• Book Your Date: A 50% non-refundable retainer are required to secure your wedding date. With the remaining balance due 3 weeks before the wedding or event date. Once the date has been booked, it’s held exclusively to that client. For balances over $900, a 3-payment plan option may be available upon request for events booked more than 6-24 months in advance.

  • For weddings or events booked within 30 days or less: Full payment is due at the time of booking.

• Makeup Application Timing: Bride 60 minutes, Adults 45 minutes each, Teens 30 minutes each and Flower Girls 15 minutes for two. 5-10 minutes will be included to clean & sanitize the artists workstation after each persons makeup is complete.

• Touch-ups: Individual touch-up kits will be provided at the end of each service (makeup & hair). When provided by a makeup artist, the rate is $125 per hour.

• Payments: Once the retainer has been paid with a contract on file, an invoice will be sent to you for the final payment. The final payment is due no later than 4 weeks before the wedding. Payments can be made by cash or major credit card. Money orders, cashiers checks, certified checks and personal checks are NOT accepted.

• Client Portal Access: Our secure client portal offers brides 24/7 access to contracts, invoices, and payment options. Stay organized, manage schedules, and enjoy a stress-free experience with everything you need in one convenient place.

• Account Changes:

  • In the event additional people may need to be added after booking, please email this adjustment 90 days prior to the wedding/event date. If an additional artist is needed, his/her availability is limited and may not be available at moments notice.

  • Only one person (bridesmaid, mom, etc) can be deducted. If more, the client can make people substitutions or a gift card will be submitted to be used at a later date.

• Late Fees:

  • Invoices: There's a $15 fee per day on past due invoices.

  • Wedding Day Tardiness: A fee of $25 will be charged every 15 minutes the artist and/or stylist has to wait for the client, bride, bridal party and anyone being serviced (or to be let inside the "getting ready" location) when running late against the scheduled time of arrival and start time. If the makeup artist and/or hairstylist has been waiting around for 1 hour wedding day services are immediately cancelled.

• Early Morning Fees: An additional $50 applies per artist and stylist for all services and appointments before 8am. And $100 per artist and stylist before 7am. Except for those in our "Glam & Go" Membership Program.

• Holidays: An additional fee of $150 applies for appointments and weddings on a Federal Holiday. New Year's Day, Martin Luther King Jr. Day, Washington's Birthday, Memorial Day, Juneteenth, 4th of July, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas.

• Mileage: There is no mileage rate within the Cincinnati area. When traveling outside of the 45237 area (office address), 20 miles or more. Or when traveling to multiple locations in one day, a mileage rate of $0.70 per mile applies.

• Relocating Workstation: A $100 fee per artist will be added when needing to unpack/pack makeup kit, tools & equipment in order to move to a different area, room or address in one day. Along with a mileage rate of $0.70 per mile when travel between multiple addresses.

• Business Hours: Phone calls, text messages and emails have 24-48 hours response time. Held during business hours 9:00am-7:30pm Monday-Saturday; 9:00am-5:30pm Sunday. Anything received during the weekend (busiest time) will be addressed the following Monday.

• Cancellations: The client may cancel by email at any time to info@chenesebean.com. Client acknowledges that Artist reserves the event date exclusively and declines other bookings once this Agreement is executed. Therefore, all payments made, including the retainer, are non-refundable and non-transferable. In the event of a client cancellation, the following applies:

  • Cancelling More Than 90 Days Prior To The Wedding/Event Date: All payments made are retained. No additional balance are due.

  • Cancelling 90 Days Or Less Of The Wedding/Event Date: 100% of the remaining balance is due and payable as the cancellation fee.

  • ​Cancelling After Preview (Trial) Appointment: If there are any concerns regarding your makeup and/or hair, communication is expected prior to canceling wedding day services to allow the opportunity for discussion and mutual resolution.​

  • Team Booking Policy: All services are booked as a complete, coordinated package. If makeup services are canceled, all associated services including hairstyling and additional makeup artists booked through Chenese Bean Makeup Artistry (CBMA) will also be canceled. Individual services may not be retained separately.

• ​Inability to Perform Services: ​In the event that Chenese Bean Makeup Artistry is unable to perform services due to circumstances beyond control, including but not limited to illness, accident, emergency, or severe weather, every reasonable effort will be made to secure a trusted and qualified replacement artist. If a suitable replacement is secured, the contract will remain in effect and no refunds will be issued. If a suitable replacement cannot be secured, a 100% full refund of all monies paid will be issued within 30 business days following the scheduled event date. If the client declines a suitable replacement, all payments made will be forfeited.

• Termination of Services: Chenese Bean Makeup Artistry reserves the right to terminate this contract at any time due to non-compliance, unsafe working conditions, or inappropriate, disruptive, or hostile behavior by the client, members of the bridal party, or guests. Unsafe or inappropriate behavior includes, but is not limited to, yelling, aggressive conduct, or the use of profanity directed toward CBMA or any contracted artist. In the event of termination, services will cease immediately and all payments made will be forfeited. No refunds will be issued.

Availability is on a first come, first served basis. Additional Terms & Conditions will be listed on the contract. Rates are subject to change without notice. Only contracted rates will be honored.